Deliva Order Management System
Mobile orders are received via an app called "D&H Orders", which can be run on any Android-based tablet. When a new order is received, the device will vibrate and make a bell noise to indicate its arrival. From here, you can view the details of the order and the customer, and then accept or decline the order. It's also possible to inform the customer that an item is out of stock, and ask whether they would like to continue the order without the missing item.
The app can also inform users of the status of their order. The app has 5 default phases: Unactioned, Accepted, Under Prep, Delivering, and Done. If you choose to enable it, customers will receive alerts on their device when their order progresses to a new status, keeping them fully up to date on their order's progress.